Support Center
Clear guidelines on troubleshooting, finding product versions, and reporting issues to our engineering team.
Finding Product Version
In FoksPlay, tap the Settings tab in the bottom navigation bar and scroll to About App. The installed version and build number are displayed at the bottom.
Official Downloads
All official downloads are hosted exclusively through verified FoksTech links on our website or verified release repositories. Never download modified APKs from third-party sites.
Release Notes & Fixes
Before reporting a bug, check our Updates page to verify if the issue was resolved in the latest published update.
How to Report a Bug
Quality bug reports help us reproduce and resolve problems quickly. Use our standardized report template below.
Product name: FoksPlay Version: 1.0.0 Device / Model: [e.g. Samsung Galaxy S21, Pixel 7, etc.] Operating system: [e.g. Android 13, Android 14] Steps to reproduce: 1. Open FoksPlay 2. Tap on ... 3. Select ... Expected result: [What should have happened] Actual result: [What actually occurred, error message, or crash behavior] Additional context: [File format, audio bitrate, or screen resolution]
* Note: Please do not include passwords, private personal files, or sensitive information in your report.
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